Shipping Policy for Ayurveda Products

1. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• During peak seasons or promotional periods, processing may take up to 3 business days.

2. Shipping Methods and Delivery Time

• Standard shipping is available across India.
• Estimated delivery times:
• Standard Shipping: 4–7 business days
• Express Shipping (if available): 2–4 business days
• Delivery times may vary based on location, courier partner, or unforeseen circumstances.

3. Shipping Charges

• Standard shipping charges may apply depending on order value and delivery location.
• Free shipping may be offered on orders above a certain amount, if applicable.

4. Order Tracking

• Customers will receive a tracking ID via email or SMS once the order is dispatched.
• Orders can be tracked through the courier partner’s tracking portal.

5. Delivery Issues

• If the shipment is delayed, lost, or damaged during transit, customers should contact customer support immediately at: dhanwantripharmaceuticalsindia@gmail.com
• Provide the order number and issue details for faster resolution.
• In case of lost or damaged shipments, a replacement or refund will be arranged as per the return and refund policy.

6. Address Accuracy

• Customers must provide a complete and accurate delivery address.
• Delivery delays due to incorrect or incomplete addresses are the customer’s responsibility.
• The company is not responsible for failed deliveries caused by incorrect information.

7. Packaging and Safety

• Products are carefully packed to prevent damage, leakage, or contamination.
• Ayurveda products are natural and sensitive, so proper handling during shipping is ensured.

8. International Shipping

• Currently, shipping is limited to within India. International orders are not accepted.

9. Policy Updates

• Shipping policies may be updated periodically, and customers are encouraged to review them before placing an order.